COVID-19 Employer Unemployment Guide

Click here to download Thomas & Company’s COVID-19 Unemployment Guide, a detailed resource on the CARES Act, Unemployment issues by state, Q&A on hot topics like how to handle job refusals, and much more.

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Employer Resources

Alabama

State UI Website
http://www.labor.alabama.gov/uc/ 
COVID-19 Information & Resources Link
https://www.labor.alabama.gov/covid19resources.aspx
Waiting Week Waived?
Yes
Work Search Waived?
Yes
Non-Charging of UI Benefits
Yes
Mass Claim Process?
Partial
Link to Details
https://www.labor.alabama.gov/uc/Partials/uc-Partials.aspx#facts

Alaska

State UI Website
www.labor.alaska.gov
COVID-19 FAQs Link
https://labor.alaska.gov/unemployment/COVID-19.htm
Waiting Week Waived?
Yes
Work Search Waived?
No
Non-Charging of UI Benefits

Arizona

State UI Website
https://des.az.gov/
COVID-19 Information & Resources Link
https://des.az.gov/services/coronavirus
Waiting Week Waived?
Yes
Work Search Waived?
Yes
Non-Charging of UI Benefits
No
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
12 months
Required Reduction of Work
At least 10% but not more than 40%
Financing by Participating Employer
No special financing
Website
https://des.az.gov/services/employment/

unemploymentemployer/unemployment-insurance-benefits-shared-work-program-faqs  

Arkansas

State UI Website
https://www.dws.arkansas.gov/ 
COVID-19 A&A Rules Link
https://www.dws.arkansas.gov/src/files/Notice_to_Individuals_

Inquiring_About_the_Availability_of_Unemployment_

Insurance_Benefits_As_A_Result_of_the_COVID-19_Pandemic_Updated.pdf

Waiting Week Waived?
Yes
Work Search Waived?
Non-Charging of UI Benefits
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
12 months (1. For worksharing plans effective on or after July 6, 2014, the length of an approved plan is 12 months. For plans effective on or before July 5, 2014, the length of the approved plan is six months. ) 
Required Reduction of Work
At least 10% but not more than 40%
Financing by Participating Employer
No special financing
Website
http://dws.arkansas.gov/Employers/SWP.htm

California

State UI Website
http://www.edd.ca.gov/unemployment
COVID-19 Information & Resources Link
https://edd.ca.gov/about_edd/coronavirus-2019.htm
COVID-19 FAQs Link
https://www.dir.ca.gov/dlse/2019-Novel-Coronavirus.htm
COVID-19 Workers Resources Link
https://www.labor.ca.gov/coronavirus2019/
Waiting Week Waived?
Yes
Work Search Waived?
Non-Charging of UI Benefits
Mass Claim Process?
Yes
Link to Details
https://www.edd.ca.gov/Unemployment/Mass_Layoffs

_and_Wage_Notices.htm

HEARINGS STATUS
Telephone Only
COVID-19 IMPACT
All currently scheduled IN-PERSON hearings will be switched to a telephone hearing. All hearings scheduled after 3/11 will be scheduled by phone.
EFFECTIVE DATES
No timeline on how long only telephone hearings will be scheduled.
ACTIONS
Your representative will call the state prior to the hearing to obtain the call-in information and will send call-in information to you.
UPDATED
11-Mar-20
Work Share/Short Time Compensation
California
Duration of Plan (Before New Approval is Required)
12 months
Required Reduction of Work
At least 10% but not more than 60%
Financing by Participating Employer
No special financing
Website
http://www.edd.ca.gov/Unemployment/

Work_Sharing_Program.htm  

Colorado

State UI Website
https://www.colorado.gov/CDLE 
COVID-19 Information & Resources Link
https://covid19.colorado.gov/
COVID-19 Paid Sick Leave/FAQs Link
https://www.colorado.gov/pacific/cdle/colorado-health-emergency-leave-pay-%E2%80%9Ccolorado-help%E2%80%9D-rules
COVID-19 Press Release Link
https://www.cpr.org/2020/03/10/colorado-coronavirus-update-gov-polis-announcement/
COVID-19 Press Release Link 2
https://www.colorado.gov/governor/news/gov-polis-provides-update-states-response-COVID-19
Waiting Week Waived?
No
Work Search Waived?
Non-Charging of UI Benefits
Work Share/Short Time Compensation
Colorado
Duration of Plan (Before New Approval is Required)
12 months
Required Reduction of Work
At least 10% but not more than 40%
Financing by Participating Employer
Charged to employer’s account in same manner as regular benefits
Website
https://www.colorado.gov/pacific/cdle/layoffassistance  

Connecticut

State UI Website
www.ctdol.state.ct.us  
COVID-19 Information & Resources Link *Warning: Link under UI and guidance requires a user name and password
https://portal.ct.gov/Coronavirus
COVID-19 FAQs Link
http://www.ctdol.state.ct.us/DOLCOVIDFAQ.PDF
Waiting Week Waived?
Not applicable
Work Search Waived?
Non-Charging of UI Benefits
HEARINGS STATUS
Telephone Only
COVID-19 IMPACT
All currently scheduled IN-PERSON hearings will be switched to a telephone hearing. All hearings scheduled after 3/12 will be scheduled by phone.
EFFECTIVE DATES
No timeline on how long only telephone hearings will be scheduled.
ACTIONS
Your representative will call the state prior to the hearing to request a telephone hearing and will send call-in information to you.
UPDATED
12-Mar-20
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
6 months
Required Reduction of Work
At least 10% but not more than 60%
Financing by Participating Employer
No special financing
Website
http://www.ctdol.state.ct.us/progsupt/

bussrvce/shared_work/index.htm  

Delaware

State UI Website
https://dol.delaware.gov/
COVID-19 FAQs Link
https://dol.delaware.gov/documents/COVID19/UI-FAQ.pdf
Waiting Week Waived?
Work Search Waived?
Non-Charging of UI Benefits
No

District of Columbia

State UI Website
www.does.dc.gov
COVID-19 Information & Resources Link
https://does.dc.gov/sites/default/files/dc/sites/does/

release_content/attachments/03152020_DOES_OnePage.pdf

Waiting Week Waived?
Work Search Waived?
Yes
Non-Charging of UI Benefits
Yes
HEARINGS STATUS
Postponed
COVID-19 IMPACT
The Chief Administrative Law Judge suspended all hearings until further notice due to more stringent requirements to combat the spread of coronavirus.
EFFECTIVE DATES
As of 3/23/2020
ACTIONS
You will be notified as soon once DC reschedules your case.
UPDATED
24-Mar-20

Florida

State UI Website
http://www.floridajobs.org/Reemployment-Assistance-Service-Center/reemployment-assistance/employers 
COVID-19 Information & Resources Link
https://www.flgov.com/2020/03/06/governor-ron-desantis-leading-coordinated-response-to-threat-of-covid-19-in-florida/
Waiting Week Waived?
Work Search Waived?
Non-Charging of UI Benefits
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
12 months
Required Reduction of Work
At least 10% but not more than 40%
Financing by Participating Employer
Participating employer’s maximum rate shall be 1% above current max applicable to other employers
Website
http://www.floridajobs.org/office-directory/division-of-workforceservices/reemployment-assistance-programs/short-time-compensation-program-foremployers  

Georgia

State UI Website
www.dol.state.ga.us 
COVID-19 Information & Resources Link
https://dol.georgia.gov/blog/new-information-filing-unemployment-partial-claims-and-reemployment-services
Waiting Week Waived?
Not applicable
Work Search Waived?
Non-Charging of UI Benefits
Yes
Mass Claim Process?
Yes/Partial
Link to Details
https://dol.georgia.gov/mass-separations
Link to Details
https://dol.georgia.gov/file-Partial-unemployment-insurance-claims

Hawaii

State UI Website
http://labor.hawaii.gov/ui/
COVID-19 Information & Resources Link
http://labor.hawaii.gov/get-the-latest-covid-19-workplace-updates/
Waiting Week Waived?
Work Search Waived?
Non-Charging of UI Benefits
Mass Claim Process?
Partial
Link to Details
http://labor.hawaii.gov/ui/Partial-unemployment-benefits/

Idaho

State UI Website
https://www.labor.idaho.gov/dnn
COVID-19 Information & Resources Link
https://www.labor.idaho.gov/dnn/COVID-19
Waiting Week Waived?
Work Search Waived?
Non-Charging of UI Benefits

Indiana

State UI Website
www.dwd.state.in.us
COVID-19 Information & Resources Link
https://www.in.gov/dwd/19.htm
COVID-19 FAQs Link
https://www.in.gov/dwd/files/Indiana_Unemployment_FAQ.pdf
Waiting Week Waived?
No
Work Search Waived?
Non-Charging of UI Benefits
Mass Claim Process?
Yes
Link to Details
https://www.in.gov/dwd/4011.htm

Iowa

State UI Website
www.iowaworkforce.org/ui/
COVID-19 Information & Resources Link
https://www.iowaworkforcedevelopment.gov/updates-and-resources-about-covid-19
Waiting Week Waived?
Not applicable
Work Search Waived?
Yes
Non-Charging of UI Benefits
Yes
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
24 months
Required Reduction of Work
At least 20% but not more than 50%
Financing by Participating Employer
No special financing
Website
https://www.iowaworkforcedevelopment.gov/voluntary-shared-work-program

Kansas

State UI Website
www.dol.ks.gov
COVID-19 Information & Resources Link
https://www.dol.ks.gov/covid19response
COVID-19 FAQs Link
https://www.dol.ks.gov/docs/default-source/default-document-library/ui-covid19-faqs.pdf?sfvrsn=3b4c881f_10
Waiting Week Waived?
Yes
Work Search Waived?
Yes
Non-Charging of UI Benefits
Mass Claim Process?
Yes
Link to Details
https://www.kansasemployer.gov/uitax/Tax/LayoffSelect.aspx
HEARINGS STATUS
Postponed
COVID-19 IMPACT
All hearings scheduled between March 23 and April 3, 2020 have been postponed due to the state offices being closed.
EFFECTIVE DATES
March 23 – April 3, 2020
ACTIONS
All hearings will be rescheduled.
UPDATED
19-Mar-20
Work Share/Short Time Compensation
Kansas
Duration of Plan (Before New Approval is Required)
12 months
Required Reduction of Work
At least 20% but not more than 40%
Financing by Participating Employer
Not applicable to negative balance and delinquent governmental and reimbursing employers
Website
http://www.dol.ks.gov/UI/swpempinfo_bus.aspx   

Kentucky

State UI Website
https://kcc.ky.gov/Pages/default.aspx
COVID-19 Information & Resources Link
https://govstatus.egov.com/kycovid19
Waiting Week Waived?
Yes
Work Search Waived?
Non-Charging of UI Benefits
Mass Claim Process?
Yes
Link to Details
https://kcc.ky.gov/employer/Pages/Filing-Your-Mass-Electronic-Claim-(E-Claim).aspx

Louisiana

State UI Website
http://www.ldol.state.la.us/
COVID-19 Information & Resources Link
https://www.laworks.net/Downloads/PR/

COVID_19_Information.pdf

COVID-19 Information & Resources Link (by division)
http://www.laworks.net/PublicRelations/

COVID_19_Information.asp

Waiting Week Waived?
Yes
Work Search Waived?
Yes
Non-Charging of UI Benefits
Yes

Maine

State UI Website
www.maine.gov/labor/ 
COVID-19 Information & Resources Link
https://www.maine.gov/labor/docs/2020/COVID-19Resources.pdf
Waiting Week Waived?
Yes
Work Search Waived?
Yes
Non-Charging of UI Benefits
Yes
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
12 full calendar months
(after approval)
Required Reduction of Work
At least 10% but not more than 50%
Financing by Participating Employer
All worksharing benefits charged to worksharing employers
regardless of based period charging rule
Website
http://www.maine.gov/labor/unemployment/workshare/  

Maryland

State UI Website
http://www.dllr.state.md.us/
COVID-19 Information & Resources Link
https://www.dllr.state.md.us/employment/unemployment.shtml
COVID-19 FAQs Link
https://www.dllr.state.md.us/employment/uicovidfaqs.shtml
Waiting Week Waived?
Not applicable
Work Search Waived?
Non-Charging of UI Benefits
No
Work Share/Short Time Compensation
Maryland
Duration of Plan (Before New Approval is Required)
6 months
Required Reduction of Work
Not less than 20%; not more than 50% (50% max may be waived by Secretary)
Financing by Participating Employer
No special financing
Website
http://dllr.maryland.gov/employment/worksharing/  

Massachusetts

State UI Website
http://www.mass.gov/lwd/unemployment-insur/claimants/
COVID-19 Information & Resources Link
https://www.mass.gov/info-details/covid-19-guidance-and-directives#businesses-&-employers-
Waiting Week Waived?
Yes
Work Search Waived?
Non-Charging of UI Benefits
Yes
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
26 weeks
Required Reduction of Work
At least 10% but not more than 60%
Financing by Participating Employer
No applicable to negative balance employers, all others charged as regular benefits
Website
http://www.mass.gov/lwd/unemployment-insur/businesssupport/worksharing/  

Michigan

State UI Website
www.michigan.gov/uia 
COVID-19 Information & Resources Link
https://www.michigan.gov/coronavirus/0,9753,7-406-98178_98179—,00.html
Waiting Week Waived?
Work Search Waived?
Non-Charging of UI Benefits
Yes
Mass Claim Process?
Waiver
Link to Details
https://www.michigan.gov/leo/0,5863,7-336-78421_97241_89981_90225-510334–,00.html
Work Share/Short Time Compensation
Michigan
Duration of Plan (Before New Approval is Required)
52 weeks
Required Reduction of Work
At least 15% but not more than 45%
Financing by Participating Employer
None if full federal reimbursement; 50% of benefits paid if partial federal reimbursement
Website
http://www.michigan.gov/uia/0,4680,7-118-1359_67679-352546–,00.html  

Minnesota

State UI Website
http://www.uimn.org/
COVID-19 Workers Protection Information Link
https://www.dli.mn.gov/sites/default/files/pdf/

MN_worker_protections_related_to_COVID_19.pdf

COVID-19 Information & Resources Link
http://www.cidrap.umn.edu/covid-19/information-employers/business
Waiting Week Waived?
Yes
Work Search Waived?
No
Non-Charging of UI Benefits
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
12 months
Required Reduction of Work
At least 20% but not more than 50%
Financing by Participating Employer
No special financing
Website
http://www.uimn.org/uimn/employers/help-and-support/sharedwork/index.jsp  

Missouri

State UI Website
https://labor.mo.gov/unemployed-workers
COVID-19 Information & Resources Link
https://labor.mo.gov/coronavirus
Waiting Week Waived?
Work Search Waived?
Yes (8 Week Max)
Non-Charging of UI Benefits
No
Mass Claim Process?
Yes
Link to Details
https://molabor.uservoice.com/knowledgebase/articles/282990-what-is-a-mass-claim
Work Share/Short Time Compensation
Missouri
Duration of Plan (Before New Approval is Required)
12 months
Required Reduction of Work
At least 20% but not more than 40%
Financing by Participating Employer
Participating employer’s base tax rate can be as high as 9%
Website
http://labor.mo.gov/DES/Employers/shared_work  

Mississippi

State UI Website
https://mdes.ms.gov/unemployment-claims/
COVID-19 Information & Resources Link
https://mdes.ms.gov/unemployment-claims/covid19/
COVID-19 Press Release Link
https://mdes.ms.gov/news/2020/03/13/novel-coronavirus-covid-19-response/
Waiting Week Waived?
Not applicable
Work Search Waived?
Non-Charging of UI Benefits

Montana

State UI Website
http://uid.dli.mt.gov/
COVID-19 Information & Resources Link
http://uid.dli.mt.gov/Portals/55/Documents/news/24-11-355adp-emerg.pdf?ver=2020-03-18-112334-213
COVID-19 Eligibility Changes Link
https://www.naswa.org/system/files/2020-03/montanaeligibilitychangesforcovid-19cases.pdf
Waiting Week Waived?
Yes
Work Search Waived?
Non-Charging of UI Benefits
Yes

Nebraska

State UI Website
http://www.dol.nebraska.gov/
COVID-19 Press Release Link
https://dol.nebraska.gov/PressRelease/Details/141
Waiting Week Waived?
Yes
Work Search Waived?
Yes
Non-Charging of UI Benefits
Yes
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
12 months
Required Reduction of Work
At least 10% but not more than 60%
Financing by Participating Employer
Charge to employer’s account in same manner as regular benefits
Website
https://dol.nebraska.gov/STC 

Nevada

State UI Website
https://detr.nv.gov/
COVID-19 Information & Resources Link
https://detr.nv.gov/Page/COVID-19_(Coronavirus)_Information_for_Claimants_and_Employers
Waiting Week Waived?
Work Search Waived?
Non-Charging of UI Benefits

New Hampshire

State UI Website
www.nhes.state.nh.us/
COVID-19 Information & Resources Link
https://www.nh.gov/covid19/
Waiting Week Waived?
Yes
Work Search Waived?
Non-Charging of UI Benefits
HEARINGS STATUS
Telephone Only
COVID-19 IMPACT
All hearings have been converted to telephone hearings for the foreseeable future.
EFFECTIVE DATES
No timeline on how long only telephone hearings will be scheduled.
ACTIONS
Witness information and documentation should be faxed to the fax number on the hearing notice.
UPDATED
20-Mar-20
Work Share/Short Time Compensation
New Hampshire
Duration of Plan (Before New Approval is Required)
26 weeks
Required Reduction of Work
At least 10% but not more than 50%
Financing by Participating Employer
All worksharing benefits charged to worksharing employers regardless of based period or most recent employer charging rules
Website
http://www.nhes.nh.gov/nhworking/stay/index.htm  

New Jersey

State UI Website
http://lwd.dol.state.nj.us/
COVID-19 Worker Protection Link
https://www.nj.gov/labor/worker-protections/earnedsick/covid.shtml
COVID-19 Benefit Scenario Link (English)
https://www.naswa.org/system/files/2020-03/nj-covid-19scenariosbenefitsavailableenglish.pdf
COVID-19 Benefit Scenario Link (Spanish)
https://www.naswa.org/system/files/2020-03/nj-covid-19scenariosbenefitsavailablespanish.pdf
Waiting Week Waived?
Not applicable
Work Search Waived?
Yes  (8 Week Max)
Non-Charging of UI Benefits
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
12 months
Required Reduction of Work
At least 10%
Financing by Participating Employer
All short-time benefits paid to individual shall be charged to account of the shared work employer
Website
http://lwd.dol.state.nj.us/labor/ea/empinfo/Shared_Work.html 

New Mexico

State UI Website
https://www.dws.state.nm.us/
COVID-19 Information & Resources Link
https://www.dws.state.nm.us/COVID-19-Info
Waiting Week Waived?
No
Work Search Waived?
Yes (4 Week Max)
Non-Charging of UI Benefits
HEARINGS STATUS
No Impact
COVID-19 IMPACT
New Mexico will conduct hearings as normal with no expected closures or cancellations.
EFFECTIVE DATES
20-Mar-20
ACTIONS
If New Mexico closes their offices, Judges are able to conduct hearings from home.
UPDATED
24-Mar-20

New York

State UI Website
https://www.labor.ny.gov/home/
COVID-19 Information & Resources Link
https://www.governor.ny.gov/paid-sick-leave-covid-19-impacted-new-yorkers/emergency-covid-19-paid-sick-leave
Waiting Week Waived?
Work Search Waived?
Non-Charging of UI Benefits
HEARINGS STATUS
Postponed
COVID-19 IMPACT
All hearings scheduled through March 31, 2020 have been postponed.
EFFECTIVE DATES
March 19 – March 31, 2020
ACTIONS
All hearings will be rescheduled.
UPDATED
19-Mar-20
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
53 weeks
Required Reduction of Work
At least 20% but not more than 60%
Financing by Participating Employer
No special financing. Benfit charges are by dollar amounts not by effective days
Website
http://www.labor.ny.gov/ui/dande/sharedwork1.shtm  

North Carolina

State UI Website
https://des.nc.gov/ 
COVID-19 Information & Resources Link
https://des.nc.gov/need-help/covid-19-nc-unemployment-insurance-information
COVID-19 FAQs Link
https://des.nc.gov/need-help/covid-19-information
Waiting Week Waived?
Yes
Work Search Waived?
Yes
Non-Charging of UI Benefits
Yes

North Dakota

State UI Website
http://www.jobsnd.com/
COVID-19 FAQs Link
https://www.jobsnd.com/news/unemployment-insurance-and-covid-19-frequently-asked-questions
Waiting Week Waived?
Work Search Waived?
No
Non-Charging of UI Benefits
Yes

Ohio

State UI Website
https://unemployment.ohio.gov/
COVID-19 Information & Resources Link
http://jfs.ohio.gov/ouio/CoronavirusAndUI.stm
Waiting Week Waived?
Yes
Work Search Waived?
Non-Charging of UI Benefits
Yes
Mass Claim Process?
No – All Ohio employers planning a mass layoff or shutdown due to the coronavirus (COVID-19) pandemic should provide the following mass-layoff number – 2000180 – and linked instruction sheet to their employees to speed the processing of unemployment benefits.
Link to Details
https://www.odjfs.state.oh.us/forms/num/JFS00671/pdf/
Work Share/Short Time Compensation
Ohio
Duration of Plan (Before New Approval is Required)
52 calendar weeks
Required Reduction of Work
At least 10% but not more than 50%
Financing by Participating Employer
During federal financing, only the portion not reimbursed by the federal government. After federal financing, normal charging rules apply.
Website
http://jfs.ohio.gov/ocomm_root/0001InfoCenter.stm  

Oklahoma

State UI Website
http://www.ok.gov/oesc_web/
COVID-19 Information & Resources Link
https://www.ok.gov/oesc/Claimants/COVID-19_Message.html
Waiting Week Waived?
Yes
Work Search Waived?
Non-Charging of UI Benefits
Mass Claim Process?
Yes
Link to Details
https://www.ok.gov/oesc/Businesses/

Employer_FAQs_about_UI_and_COVID-19/index.html

Oregon

State UI Website
www.emp.state.or.us
COVID-19 Information & Resources Link
https://www.oregon.gov/employ/Pages/COVID-19.aspx
COVID-19 Related Layoff/Closure Link
https://www.naswa.org/system/files/2020-03/covid-19oedemployeefaq030920.pdf
COVID-19 Related Layoff/Closure Link 2 *Warning: Link  requires a user name and password
https://www.naswa.org/system/files/2020-03/or-eddeptcovid-19resourcesforemployersandworkers2020-03-11.pdf
COVID-19 Benefit Scenario Link
https://www.naswa.org/system/files/2020-03/or-eeddeptcovid192020-03-11.pdf
Waiting Week Waived?
Not applicable
Work Search Waived?
Yes (4 Week Max)
Non-Charging of UI Benefits
Yes
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
52 weeks
Required Reduction of Work
At least 20% but not more than 40%
Financing by Participating Employer
All worksharing benefits are charged to an employer in the same
manner as regular benefits or extended benefits.
Website
http://www.oregon.gov/EMPLOY/Unemployment/Pages/Work-ShareProgram.aspx   

Pennsylvania

State UI Website
https://www.uc.pa.gov/Pages/default.aspx
COVID-19 Information & Resources Link
https://www.uc.pa.gov/Pages/covid19.aspx
Waiting Week Waived?
Yes
Work Search Waived?
Yes
Non-Charging of UI Benefits
Yes
Mass Claim Process?
Yes
Link to Details
https://www.uc.pa.gov/employers-uc-services-uc-tax/uc-benefit-information/Pages/Mass-Layoffs.aspx
HEARINGS STATUS
By Phone
COVID-19 IMPACT
As of March 26, 2020, PA has resumed hearings by phone. Previously, hearings scheduled between 3/16-31 had been postponed.
EFFECTIVE DATES
March 26, 2020
ACTIONS
Your representative will call the state prior to the hearing to obtain the call-in information and will send call-in information to you.
UPDATED
26-Mar-20
Work Share/Short Time Compensation
Pennsylvania
Duration of Plan (Before New Approval is Required)
52 weeks
Required Reduction of Work
At least 20% (with not less than two employees) but not more than 40%
Financing by Participating Employer
Charged to employer’s account(s) in same manner as regular benefits.
Website
www.uc.pa.gov/sharedwork  

Puerto Rico

State UI Website
https://www.trabajo.pr.gov/ 
COVID-19 Information & Resources Link (Spanish)
https://www.trabajo.pr.gov/docs/Opiniones_de_la_Secretaria/

Opini%C3%B3n_Secretaria_2020-01,_COVID-19.pdf

Waiting Week Waived?
Work Search Waived?
Non-Charging of UI Benefits

Rhode Island

State UI Website
www.dlt.ri.gov/ui
COVID-19 Fact Sheet Link
http://www.dlt.state.ri.us/pdfs/COVID-19%20Workplace%20Fact%20Sheet.pdf
COVID-19 Press Release Link
https://www.ri.gov/press/view/37878
Waiting Week Waived?
Yes
Work Search Waived?
Non-Charging of UI Benefits
HEARINGS STATUS
Telephone Only
COVID-19 IMPACT
All hearings will be switched to telephone hearings for the foreseeable future.
EFFECTIVE DATES
No timeline on how long only telephone hearings will be scheduled.
ACTIONS
Your representative will call the state prior to the hearing to obtain the call-in information and will send call-in information to you.
UPDATED
20-Mar-20
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
12 months
Required Reduction of Work
At least 10% but not more than 50%
Financing by Participating Employer
No special financing
Website
http://www.dlt.ri.gov/ui/ws.htm  

South Carolina

State UI Website
www.dew.sc.gov
COVID-19 FAQs Link
https://dew.sc.gov/docs/default-source/covid-19/coronavirus-and-unemployement-benefits.pdf?sfvrsn=9e21cba5_4
Waiting Week Waived?
Yes
Work Search Waived?
Yes
Non-Charging of UI Benefits
Yes
Mass Claim Process?
Yes
Link to Details
https://www.dew.sc.gov/docs/default-source/employers/ucb113.doc?sfvrsn=0

South Dakota

State UI Website
https://dlr.sd.gov/ra/default.aspx
COVID-19 Information & Resources Link
https://dlr.sd.gov/covid_19_resources.aspx
COVID-19 Eligibility Link
https://dlr.sd.gov/ra/covid_19_ra_eligibility.aspx
Waiting Week Waived?
No
Work Search Waived?
Yes 10 Week Max
Non-Charging of UI Benefits
No

Tennessee

State UI Website
http://www.tn.gov/workforce/section/unemployment
COVID-19 Information & Resources Link
https://www.tn.gov/workforce/covid-19/employers.html
COVID-19 FAQs Link
https://www.tn.gov/workforce/covid-19/faq.html
Waiting Week Waived?
No
Work Search Waived?
No
Non-Charging of UI Benefits
Mass Claim Process?
Yes
Link to Details
https://www.tn.gov/workforce/employers/staffing-redirect/layoffs—unemployment/mass-layoff.html

Texas

State UI Website
www.twc.state.tx.us
COVID-19 Information & Resources Link
https://twc.texas.gov/news/covid-19-resources-employers
Waiting Week Waived?
Yes
Work Search Waived?
Yes
Non-Charging of UI Benefits
Mass Claim Process?
Yes
Link to Details
https://twc.texas.gov/news/covid-19-resources-employers#massClaimsAndSharedWorkPrograms
Work Share/Short Time Compensation
Texas
Duration of Plan (Before New Approval is Required)
12 months
Required Reduction of Work
At least 10% but not more than 40%
Financing by Participating Employer
No special financing
Website
http://www.twc.state.tx.us/businesses/shared-work  

Utah

State UI Website
https://jobs.utah.gov/ui/home
COVID-19 Information & Resources Link
https://jobs.utah.gov/covid19/index.html
COVID-19 FAQs Link
https://jobs.utah.gov/covid19/uifaqemployers.pdf
Waiting Week Waived?
Work Search Waived?
Non-Charging of UI Benefits

Vermont

State UI Website
www.labor.vermont.gov
COVID-19 FAQs Link
https://labor.vermont.gov/covid19/covid-19-frequently-asked-questions
Waiting Week Waived?
Not applicable
Work Search Waived?
Yes 10 Week Max
Non-Charging of UI Benefits
Mass Claim Process?
Yes
Link to Details
https://labor.vermont.gov/unemployment-insurance/ui-employers/mass-layoff

Virginia

State UI Website
http://www.vec.virginia.gov/
COVID-19 Information & Resources Link
http://www.vec.virginia.gov/covid19
COVID-19 Small Business Survey
http://www.vec.virginia.gov/node/11707
Waiting Week Waived?
Yes
Work Search Waived?
Non-Charging of UI Benefits
Mass Claim Process?
Yes
Link to Details
https://www.vec.virginia.gov/vecportal/employer/pdf/Employer-Services-8-4-2011.pdf
Link to Details
http://www.vec.virginia.gov/unemployed/Claimant-Handbook/Instructions-for-Partial-Claimants

Washington

State UI Website
https://esd.wa.gov/unemployment
COVID-19 Information & Resources Link
https://esd.wa.gov/newsroom/COVID-19
COVID-19 Workers/Businesses Impacted Link
https://www.governor.wa.gov/news-media/inslee-announces-support-workers-and-businesses-impacted-COVID-19
COVID-19 Emergency Rules Link
https://www.esd.wa.gov/newsroom/rulemaking/COVID-19
COVID-19 Benefit Scenarios Link
https://esdorchardstorage.blob.core.windows.net/esdwa/

Default/ESDWAGOV/newsroom/COVID-19/covid-19-scenarios-and-benefits.pdf

COVID-19 Resource List Link
https://www.governor.wa.gov/issues/issues/covid-19-resources/covid-19-resources-businesses-and-workers
COVID-19 State Response Link
https://lawfilesext.leg.wa.gov/biennium/2019-20/Pdf/Bills/House%20Bills/2965.E.pdf?q=20200311080551
COVID-19 Requirements Link
Waiting Week Waived?
Yes
Work Search Waived?
Yes
Non-Charging of UI Benefits
Yes
Mass Claim Process?
Shared/Partial
Link to Details
https://esd.wa.gov/newsroom/covid-19-employer-information

West Virginia

State UI Website
http://www.workforcewv.org/
COVID-19 Link
https://workforcewv.org/covid19
Waiting Week Waived?
Yes
Work Search Waived?
Yes
Non-Charging of UI Benefits

Wisconsin

State UI Website
https://dwd.wisconsin.gov/ui/
COVID-19 Public Information Link
https://dwd.wisconsin.gov/covid19/public/
COVID-19 Employers Link
https://dwd.wisconsin.gov/covid19/partners/
Waiting Week Waived?
No
Work Search Waived?
Yes
Non-Charging of UI Benefits
No
Work Share/Short Time Compensation
Yes
Duration of Plan (Before New Approval is Required)
12 months or date of plan, if earlier
Required Reduction of Work
Not less than 10% or more than 50%
Financing by Participating Employer
No special financing
Website
https://esd.wa.gov/about-employees/shared-work  

Wyoming

State UI Website
http://www.wyomingworkforce.org/
COVID-19 Information & Resources Link
http://www.wyomingworkforce.org/data/epidemiology/

coronavirus/

Waiting Week Waived?
Not applicable
Work Search Waived?
Non-Charging of UI Benefits

Claimant Resources

Alabama

Information about Filing a Claim
https://www.labor.alabama.gov/uc/unemployment-compensation.aspx
To File a New Claim by Phone
1-866-234-5382 (8:00 am – 4:30 pm, Mon. – Fri.)
To get Information about an Existing Claim
1-800-361-4524 (8:00 am – 4:30 pm,, Mon. – Fri.)
To File a Claim Online
https://labor.alabama.gov/uc/ICCS/
FAQ’s/Special Instructions
NA

Alaska

Information about Filing a Claim
https://labor.alaska.gov/unemployment/
To File a New Claim by Phone
Anchorage Area: (907) 269-4700
Fairbanks Area: (907) 451-2871
Juneau Area: (907) 465-5553
To get Information about an Existing Claim
Anchorage Area: (907) 269-4700
Fairbanks Area: (907) 451-2871
Juneau Area: (907) 465-5553
To File a Claim Online
https://my.alaska.gov/
FAQ’s/Special Instructions
NA

Arizona

Information about Filing a Claim
https://des.az.gov/services/employment/unemployment-individual
To File a New Claim by Phone
Toll Free: 1 (877) 600-2722
Phoenix: (602) 364-2722
Tucson: (520) 791-2722
The AZ Unemployment Insurance Call Center hours are currently 8:00 a.m. until 5:00 p.m.
To get Information about an Existing Claim
Toll Free: 1 (877) 766-8477
Phoenix: (602) 417-3800
Tucson: (520) 884-8477
The AZ Unemployment Insurance Call Center hours are currently 8:00 a.m. until 5:00 p.m.
To File a Claim Online
https://des.az.gov/services/employment/unemployment-individual/apply-ui-benefits
FAQ’s/Special Instructions
NA

Arkansas

Information about Filing a Claim
https://www.dws.arkansas.gov/unemployment/
To File a New Claim by Phone
1-501-907-2590
Monday through Friday 6:00 am to 6:00 pm
Sunday 12:01 am to 6:00 pm
To get Information about an Existing Claim
1-501-907-2590
Monday through Friday 6:00 am to 6:00 pm
Sunday 12:01 am to 6:00 pm
To File a Claim Online
https://www.ezarc.adws.arkansas.gov/
FAQ’s/Special Instructions
NA

California

Information about Filing a Claim
https://edd.ca.gov/Unemployment/
To File a New Claim by Phone
1-800-300-5616
Monday through Friday from 8 a.m. to 12 noon (Pacific time)
To get Information about an Existing Claim
1-866-333-4606
24 hours a day, 7 days a week in English and Spanish
To File a Claim Online
https://edd.ca.gov/Unemployment/UI_Online.htm
FAQ’s/Special Instructions
NA

Colorado

Information about Filing a Claim
https://www.colorado.gov/cdle/unemployment
To File a New Claim by Phone
Denver Metro: 303-318-9000
Toll-Free: 1-800-388-5515
Monday-Friday: 8AM to 4 PM
To get Information about an Existing Claim
Denver Metro (303) 813-2800
Toll-Free (888) 550-2800
Monday-Friday: 8AM to 4 PM
To File a Claim Online
https://smartfile.coworkforce.com/Start
FAQ’s/Special Instructions
If you need to file an unemployment claim and your last name begins with the letter A – M, file a claim on Sunday, Tuesday, Thursday, or after 12 noon on Saturday.
If you need to file an unemployment claim and your
last name begins with the letter N – Z, file a claim on Monday, Wednesday, Friday or before 12 noon on Saturday.

Connecticut

Information about Filing a Claim
http://www.ctdol.state.ct.us/UI-OnLine/index.htm
To File a New Claim by Phone
Telephone assistance is not available for Unemployment Claims
To get Information about an Existing Claim
Telephone assistance is not available for Unemployment Claims
To File a Claim Online
http://www.ctdol.state.ct.us/UI-OnLine/BlueWolf/index.htm
FAQ’s/Special Instructions
NA

Delaware

Information about Filing a Claim
https://ui.delawareworks.com/
To File a New Claim by Phone
Phone services cannot be used to file a new, additional or reopened claim, and is only to be used for claiming your weekly unemployment insurance benefit check.
To get Information about an Existing Claim
Toll Free outside New Castle County
(800) 794-3032
New Castle County
(302) 761-6576
To File a Claim Online
https://uics.delawareworks.com/Forms/Form_WL1
FAQ’s/Special Instructions
NA

District of Columbia

Information about Filing a Claim
https://does.dc.gov/service/unemployment-compensation-process
To File a New Claim by Phone
202-724-7000
To get Information about an Existing Claim
(202) 724-7000
Monday to Friday, 8:30 am to 5 pm
To File a Claim Online
https://does.dcnetworks.org/InitialClaims/
FAQ’s/Special Instructions
NA

Florida

Information about Filing a Claim
http://www.floridajobs.org/job-seekers-community-services
To File a New Claim by Phone
1-800-204-2418
To get Information about an Existing Claim
1-800-204-2418
To File a Claim Online
https://connect.myflorida.com/Claimant/Core/Login.ASPX
FAQ’s/Special Instructions
NA

Georgia

Information about Filing a Claim
https://dol.georgia.gov/unemployment-benefits
To File a New Claim by Phone
404-232-3180
To get Information about an Existing Claim
404-232-3180
To File a Claim Online
https://www.dol.state.ga.us/WS4-MW5/cics.jsp?TRANSID=UCI1&FRMNAME=UCI1S
FAQ’s/Special Instructions
NA

Hawaii

Information about Filing a Claim
http://labor.hawaii.gov/ui/
To File a New Claim by Phone
Telephone assistance is not available for Unemployment Claims
To get Information about an Existing Claim
Telephone assistance is not available for Unemployment Claims
To File a Claim Online
https://huiclaims.hawaii.gov/#/login
FAQ’s/Special Instructions
http://labor.hawaii.gov/ui/faq/

Idaho

Information about Filing a Claim
https://labor.idaho.gov/dnn/Unemployment-Benefits
To File a New Claim by Phone
 (208) 332-8942
Monday- Friday 8AM to 5PM
To get Information about an Existing Claim
 (208) 332-8942
Monday- Friday 8AM to 5PM
To File a Claim Online
https://www2.labor.idaho.gov/ClaimantPortal/Login?ReturnUrl=/claimantportal
FAQ’s/Special Instructions
NA

Illinois

Information about Filing a Claim
https://www2.illinois.gov/ides/individuals/

UnemploymentInsurance/Pages/default.aspx

To File a New Claim by Phone
(800) 244-5631
Monday – Friday 8:30AM to 5PM
To get Information about an Existing Claim
(800) 244-5631
Monday – Friday 8:30AM to 5PM
To File a Claim Online
https://www2.illinois.gov/ides/aboutides/Pages/

10%20Things%20You%20Should%20Know.aspx

FAQ’s/Special Instructions
NA

Indiana

Information about Filing a Claim
https://www.in.gov/dwd/3474.htm
To File a New Claim by Phone
All UI claims must be filed online, using a computer or smart phone.
To get Information about an Existing Claim
All UI claims must be filed online, using a computer or smart phone.
To File a Claim Online
https://www.in.gov/dwd/2362.htm
FAQ’s/Special Instructions
NA

Iowa

Information about Filing a Claim
https://www.iowaworkforcedevelopment.gov/

file-claim-unemployment-insurance-benefits

To File a New Claim by Phone
All UI claims must be filed online or in-person
To get Information about an Existing Claim
All UI claims must be filed online or in-person
To File a Claim Online
https://uiclaims.iwd.iowa.gov/UIInitialClaim/
FAQ’s/Special Instructions
https://www.iowaworkforcedevelopment.gov/sites/

search.iowaworkforcedevelopment.gov/files/content-files/Updated%20-UI%20Worker_COVID-19%20QA.pdf

Kansas

Information about Filing a Claim
https://www.getkansasbenefits.gov/Home.aspx
To File a New Claim by Phone
To get Information about an Existing Claim
Weekly Claims can be filed via phone at:
Kansas City Area ……….. 913-287-6913
Topeka Area ……………… 785-296-4337
Wichita Area ……………… 316-269-0633
Toll–free number, outside the local calling area: 800-292-6333.
To File a Claim Online
https://www.getkansasbenefits.gov/BenefitsStartMenu.aspx
FAQ’s/Special Instructions
https://www.getkansasbenefits.gov/FAQs/Weekly.aspx#one

Kentucky

Information about Filing a Claim
https://kcc.ky.gov/career/If-you-are-Unemployed/Pages/default.aspx
To File a New Claim by Phone
502-875-0442
Monday – Friday 7:30 a.m. – 5:30 p.m., EST
To get Information about an Existing Claim
To request bi-weekly payment, call  (877) 3MY-KYUI or (877) 369-5984 (toll free).
To File a Claim Online
http://www.kewes.ky.gov/
FAQ’s/Special Instructions
NA

Louisiana

Information about Filing a Claim
https://www.louisianaworks.net/hire/vosnet/Default.aspx
To File a New Claim by Phone
Call 1-866-783-5567
To get Information about an Existing Claim
Call 1-866-783-5567
To File a Claim Online
https://www.louisianaworks.net/hire/vosnet/

registration/ind/uiclaim.aspx?enc=j8p6n2RTDew2IirIcHorMg==

FAQ’s/Special Instructions
NA

Maine

Information about Filing a Claim
https://www.maine.gov/unemployment/claimants/
To File a New Claim by Phone
Toll-Free: 1-800-593-7660 (Customer service available Mon-Fri, 8:00 a.m. to 12:15 p.m.)
To get Information about an Existing Claim
Toll-Free: 1-800-593-7660 (Customer service available Mon-Fri, 8:00 a.m. to 12:15 p.m.)
To File a Claim Online
https://reemployme.maine.gov/accessme/faces/login/login.xhtml
FAQ’s/Special Instructions
https://www.maine.gov/unemployment/claimsfaq/

Maryland

Information about Filing a Claim
http://www.dllr.state.md.us/employment/unemployment.shtml
To File a New Claim by Phone
During this state of emergency, our normal call center hours from 8:00 a.m. to 2:00 p.m, will be extended to 7:30 a.m. to 3:30 p.m. effective March 19, 2020. To contact a Claim Center, call 410-949-0022.
To get Information about an Existing Claim
During this state of emergency, our normal call center hours from 8:00 a.m. to 2:00 p.m, will be extended to 7:30 a.m. to 3:30 p.m. effective March 19, 2020. To contact a Claim Center, call 410-949-0022.
To File a Claim Online
https://secure-2.dllr.state.md.us/NetClaims/Welcome.aspx
FAQ’s/Special Instructions
NA

Massachusetts

Information about Filing a Claim
https://www.mass.gov/orgs/department-of-unemployment-assistance
To File a New Claim by Phone
Claims TeleCenter
(617) 626-6800
To get Information about an Existing Claim
Payment Status Line (617) 626-6563
to heck your claim or benefit payment status
To File a Claim Online
https://www.mass.gov/unemployment-insurance-ui-online
FAQ’s/Special Instructions
NA

Michigan

Information about Filing a Claim
https://www.michigan.gov/leo/0,5863,7-336-78421_97241—,00.html
To File a New Claim by Phone
1-866-500-0017
To get Information about an Existing Claim
1-866-500-0017
To File a Claim Online
https://miwam.unemployment.state.mi.us/ClmMiWAM/_/
FAQ’s/Special Instructions
NA

Minnesota

Information about Filing a Claim
https://www.uimn.org/uimn/
To File a New Claim by Phone
Twin Cities area: 651-296-3644
Greater Minnesota: 1-877-898-9090
To get Information about an Existing Claim
Twin Cities area: 651-296-3644
Greater Minnesota: 1-877-898-9090
To File a Claim Online
https://uimn.org/applicants/index.jsp
FAQ’s/Special Instructions
NA

Missouri

Information about Filing a Claim
https://labor.mo.gov/unemployed-workers
To File a New Claim by Phone
Toll Free: 800-320-2519
To get Information about an Existing Claim
Toll Free: 800-320-2519
To File a Claim Online
https://uinteract.labor.mo.gov/benefits/home.do
FAQ’s/Special Instructions
NA

Mississippi

Information about Filing a Claim
https://www.mdes.ms.gov/unemployment-claims/claims-information/
To File a New Claim by Phone
 601-855-3133 or 1-888-844-3577
To get Information about an Existing Claim
 601-855-3133 or 1-888-844-3577
To File a Claim Online
https://accessms.mdes.ms.gov/accessms/faces/login/login.xhtml
FAQ’s/Special Instructions
NA

Montana

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Nebraska

Information about Filing a Claim
https://dol.nebraska.gov/UIBenefits
To File a New Claim by Phone
In order to preserve the confidentiality of your personal information, claims must be filed online
To get Information about an Existing Claim
Questions about your calim can be emailed to  ndol.nichelp@nebraska.gov.
To File a Claim Online
https://neworks.nebraska.gov/vosnet/unemployment.aspx?pu=1&plang=E
FAQ’s/Special Instructions
NA

Nevada

Information about Filing a Claim
http://ui.nv.gov/css.html
To File a New Claim by Phone
Northern Nevada: Tel (775) 684-0350
Southern Nevada: Tel (702) 486-0350
Rural Areas and Out of State Callers: Toll Free Tel (888) 890-8211
To get Information about an Existing Claim
Northern Nevada: Tel (775) 684-0350
Southern Nevada: Tel (702) 486-0350
Rural Areas and Out of State Callers: Toll Free Tel (888) 890-8211
To File a Claim Online
https://secure.ui.nv.gov/CSSReg/CSSCreateAccount.htm
FAQ’s/Special Instructions
NA

New Hampshire

Information about Filing a Claim
https://www.nhes.nh.gov/services/claimants/index.htm
To File a New Claim by Phone
You must register and file your initial claim application online.
To get Information about an Existing Claim
To File a Claim Online
https://wfc.nhes.nh.gov/auth/sso/login;jsessionid

=A114702552E3547C3E7D5BEECA9971A3?execution=e1s1

FAQ’s/Special Instructions
NA

New Jersey

Information about Filing a Claim
https://myunemployment.nj.gov/labor/

myunemployment/before/about/

To File a New Claim by Phone
North New Jersey:  201-601-4100
Central New Jersey:  732-761-2020
South New Jersey:  856-507-2340
Out-of-state claims:  888-795-6672 (you must call from a phone with an out-of-state area code)
To get Information about an Existing Claim
From any of the numbers below, Select option 2 to certify for and claim your benefits.
North New Jersey:  201-601-4100
Central New Jersey:  732-761-2020
South New Jersey:  856-507-2340
Out-of-state claims:  888-795-6672 (you must call from a phone with an out-of-state area code)
To File a Claim Online
https://myunemployment.nj.gov/labor/

myunemployment/before/about/howtoapply/applyonline.shtml

FAQ’s/Special Instructions
NA

New Mexico

Information about Filing a Claim
https://www.jobs.state.nm.us/vosnet/Default.aspx
To File a New Claim by Phone
To file a new claim through the toll free number 1-877-NM-4-MY-UI (1-877-664-6984)
To get Information about an Existing Claim
To speak with a customer service representative, or to make weekly certifications may be done through the toll free number 1-877-NM-4-MY-UI (1-877-664-6984)
To File a Claim Online
https://www.jobs.state.nm.us/vosnet/Default.aspx
FAQ’s/Special Instructions
NA

New York

Information about Filing a Claim
https://labor.ny.gov/unemploymentassistance.shtm
To File a New Claim by Phone
TCC toll-free at (888) 209-8124 from 8:00 am to 5:00 pm, Monday through Friday.
To get Information about an Existing Claim
Tel-Service at (888) 581-5812. You may claim your weekly benefits Monday through Friday from 7:30am until midnight and from 12:01am on Saturday until midnight on Sunday.
To File a Claim Online
https://applications.labor.ny.gov/IndividualReg/
FAQ’s/Special Instructions
NA

North Carolina

Information about Filing a Claim
https://des.nc.gov/apply-unemployment
To File a New Claim by Phone
1-888-737-0259
To get Information about an Existing Claim
1-888-737-0259
To File a Claim Online
https://des.nc.gov/apply-unemployment/filing-your-unemployment-application
FAQ’s/Special Instructions
NA

North Dakota

Information about Filing a Claim
https://www.jobsnd.com/unemployment-individuals
To File a New Claim by Phone
701-328-4995
To get Information about an Existing Claim
701-328-4995
To File a Claim Online
https://apps.nd.gov/jsnd/uiiaclaims/login.htm
FAQ’s/Special Instructions
NA

Ohio

Information about Filing a Claim
https://unemployment.ohio.gov/PublicSelfServiceChoice.html
To File a New Claim by Phone
Call toll-free 1-877-644-6562 or TTY 1-614-387-8408, (excluding holidays) Monday through Friday 7 AM – 7 PM, and Saturday 9 AM – 1 PM.
To get Information about an Existing Claim
Call toll-free 1-877-644-6562 or TTY 1-614-387-8408, (excluding holidays) Monday through Friday 7 AM – 7 PM, and Saturday 9 AM – 1 PM.
To File a Claim Online
http://jfs.ohio.gov/ouio/ClaimInformationPage.stm
FAQ’s/Special Instructions
NA

Oklahoma

Information about Filing a Claim
https://www.ok.gov/oesc/Claimants/
To File a New Claim by Phone
All initial and reopened claims must be filed online at unemployment.ok.gov.
If you do not have internet access or if you have a disability requiring assistive technology, please contact your local Workforce Center for assistance. To find a Workforce Center near you, call 1-888-980-9675.
To get Information about an Existing Claim
All initial and reopened claims must be filed online at unemployment.ok.gov.
If you do not have internet access or if you have a disability requiring assistive technology, please contact your local Workforce Center for assistance. To find a Workforce Center near you, call 1-888-980-9675.
To File a Claim Online
https://unemployment.state.ok.us/W2.aspx
FAQ’s/Special Instructions
NA

Oregon

Information about Filing a Claim
https://www.oregon.gov/EMPLOY/

Unemployment/Pages/default.aspx#

To File a New Claim by Phone
Unemployment Insurance claims are no longer handled through our Local Employment Offices.
To get Information about an Existing Claim
Unemployment Insurance claims are no longer handled through our Local Employment Offices.
To File a Claim Online
https://secure.emp.state.or.us/ocs4/ic/ic-step1.cfm?ID=110286546&lang=E
FAQ’s/Special Instructions
NA

Pennsylvania

Information about Filing a Claim
https://www.uc.pa.gov/unemployment-benefits/Pages/default.aspx
To File a New Claim by Phone
Call the statewide toll-free number at 1-888-313-7284
To get Information about an Existing Claim
888-313-7284
To File a Claim Online
https://www.uc.pa.gov/unemployment-benefits/file/Pages/File%20an%20Initial%20Claim.aspx
FAQ’s/Special Instructions
NA

Puerto Rico

Information about Filing a Claim
https://desempleo.trabajo.pr.gov/reclamacionsubsiguiente/
To File a New Claim by Phone
787-945-7900
To get Information about an Existing Claim
Call our Interactive Voice Response System (IVR) at 787-625-7900, in operation 24/7.
To File a Claim Online
https://www.trabajo.pr.gov/desempleo_en_linea.asp
FAQ’s/Special Instructions
NA

Rhode Island

Information about Filing a Claim
http://www.dlt.ri.gov/ui/
To File a New Claim by Phone
Contact us at (401) 243-9100 to file a new claim during normal business hours.
To get Information about an Existing Claim
Contact us at (401) 243-9100 to refile your claim during normal business hours.
To File a Claim Online
http://www.dlt.ri.gov/ui/ClaimantInfo.htm
FAQ’s/Special Instructions
NA

South Carolina

Information about Filing a Claim
https://dew.sc.gov/individuals/apply-for-benefits/claims-process
To File a New Claim by Phone
Initial claims are filed online through the MyBenefits portal.
To get Information about an Existing Claim
To File a Claim Online
https://scuihub.dew.sc.gov/CSS/CSSLogon.htm;

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FAQ’s/Special Instructions
NA

South Dakota

Information about Filing a Claim
https://dlr.sd.gov/ra/individuals/default.aspx
To File a New Claim by Phone
Call 605-626-3179 between 8 am and 4:20 pm CT.
To get Information about an Existing Claim
Call 605-626-3179 between 8 am and 4:20 pm CT.
To File a Claim Online
https://apps.sd.gov/LD00General/default.aspx?URL_GUID=https://apps.sd.gov/LD75uibpUIUserProfile/

WebForm_UserProfile.aspx?tok=

FAQ’s/Special Instructions
NA

Tennessee

Information about Filing a Claim
https://www.tn.gov/workforce/unemployment.html
To File a New Claim by Phone
Telephone Support for Unemployment Insurance Filing: 844-224-5818
To get Information about an Existing Claim
Telephone Support for Unemployment Insurance Filing: 844-224-5818
To File a Claim Online
https://www.tn.gov/workforce/unemployment/apply-for-benefits-redirect-2/online-application.html
FAQ’s/Special Instructions
NA

Texas

Information about Filing a Claim
https://twc.texas.gov/jobseekers/unemployment-benefits
To File a New Claim by Phone
Call: 800-939-6631
To speak with a customer service representative, call an unemployment benefits Tele-Center. Business hours are Monday – Friday, 8:00 a.m. to 6:00 p.m. Central Time.
To get Information about an Existing Claim
Call: 800-558-8321
To request payment for weeks of unemployment, get payment information or the status of your claim, get general information about unemployment benefits, and establish or change your PIN, call Tele-Serv, TWC’s automated telephone system. Claim status and payment request options are available daily, 7:00 a.m. to 6:00 p.m. Central Time. General information is available anytime.
To File a Claim Online
https://twc.texas.gov/jobseekers/unemployment-benefits-services#applyForBenefits
FAQ’s/Special Instructions
NA

U.S. Virgin Islands

Information about Filing a Claim
https://www.vidol.gov/unemployment-insurance-overview/
To File a New Claim by Phone
Please find claims assistance by calling the following:
St. Croix: 340-773-1440
All other Islands: 340-776-3700
To get Information about an Existing Claim
Please find claims assistance by calling the following:
St. Croix: 340-773-1440
All other Islands: 340-776-3700
To File a Claim Online
Online filing is not available
FAQ’s/Special Instructions
NA

Utah

Information about Filing a Claim
https://jobs.utah.gov/ui/home/
To File a New Claim by Phone
Call the Claims Assistance and Re-Employment Team at 801-526-4400
To get Information about an Existing Claim
For questions regarding an existing claim or UI benefits in general, please call the Claims Assistance and Re-Employment Team at:
Salt Lake and South Davis Counties (801) 526-4400
Weber and North Davis Counties (801) 612-0877
Utah County (801) 375-4067
Remainder of State and Out of State 1-888-848-0688
To File a Claim Online
https://jobs.utah.gov/ui/home/initialclaims
FAQ’s/Special Instructions
NA

Vermont

Information about Filing a Claim
https://labor.vermont.gov/unemployment-insurance/ui-claimants
To File a New Claim by Phone
Call 1-877-214-3331
To get Information about an Existing Claim
Call 1-877-214-3331
To File a Claim Online
https://labor.vermont.gov/unemployment-insurance/ui-claimants/establishing-unemployment-claim
FAQ’s/Special Instructions
NA

Virginia

Information about Filing a Claim
http://www.vec.virginia.gov/unemployed
To File a New Claim by Phone
To file a new claim by telephone, call toll free, Monday – Friday between 8:15am and 4:30pm (closed state holidays) 1-866-832-2363
To get Information about an Existing Claim
To file a weekly claim by telephone, call toll free 1-800-897-5630
To File a Claim Online
https://www.vawc.virginia.gov/vosnet/registration/ind/uiclaim.aspx
FAQ’s/Special Instructions
NA

Washington

Information about Filing a Claim
https://esd.wa.gov/unemployment
To File a New Claim by Phone
1-800-318-6022
To get Information about an Existing Claim
1-800-318-6022 (Monday – Friday from 8 a.m. – 4 p.m
To File a Claim Online
https://secure.esd.wa.gov/home/
FAQ’s/Special Instructions
NA

West Virginia

Information about Filing a Claim
https://workforcewv.org/unemployment/claimants
To File a New Claim by Phone
UI claims must be filed by visiting a West Virginia Unemployment Compensation Center
To get Information about an Existing Claim
UI claims must be filed by visiting a West Virginia Unemployment Compensation Center
To File a Claim Online
uc.workforcewv.org 
FAQ’s/Special Instructions
NA

Wisconsin

Information about Filing a Claim
https://dwd.wisconsin.gov/uiben/
To File a New Claim by Phone
if you are unable to go online call (414) 435-7069 or toll-free (844) 910-3661 during business hours:
Monday-Friday 7:35AM to 3:30 PM
To get Information about an Existing Claim
if you are unable to go online call (414) 435-7069 or toll-free (844) 910-3661 during business hours:
Monday-Friday 7:35AM to 3:30 PM
To File a Claim Online
https://dwd.wisconsin.gov/uiben/apply/
FAQ’s/Special Instructions
NA

Wyoming

Information about Filing a Claim
http://www.wyomingworkforce.org/workers/ui/
To File a New Claim by Phone
If you do not have internet, access you can file by phone at (307) 473-3789
To get Information about an Existing Claim
In-state: 307-473-3789
Out of state: 1-866-729-7799
To File a Claim Online
https://wyui.wyo.gov/benefits/home.do
FAQ’s/Special Instructions
NA

National Association of State Workforce Agencies Resource Link 

https://www.naswa.org/resources/coronavirus

Should you have additional COVID-19 inquires, you can contact Thomas & Company directly at