The CARES Act & the Delaware Department of Labor

By April 3, 2020May 1st, 2020CARES Act

The Delaware Department of Labor requires employers to inform their associates that they can file for unemployment benefits at time of separation. This action allows Delaware to qualify for federal reimbursement for unemployment claims filed in response to the COVID-19 pandemic. Please review the below information and use this information to create a notification for your associates. This information will guarantee that the federal requirement is met and will help inform associates about their right to benefits.

Benefits are available to any associate who is unemployed and meets the state’s eligibility requirements. Associates may file for benefits in the first week that employment stops or that a reduction in work hours occurs. Associates can file for benefits on the state’s website at Associates can also print off a paper application and mail the application to any of the state facilities in Wilmington, Newark, Dover, and Georgetown. A list of locations and their addresses can be found on the state’s website at Any questions can be directed to the state via email at or by phone at 1-800-794-3032.

The state will require the following information to process claims:

  • Full legal name
  • Social security number
  • Driver’s license or state ID number
  • Authorization to work (if not a US citizen or resident)
  • Bank information (routing and account number) – only the direct deposit option

Our office will monitor COVID-19 updates closely and will send out additional announcements as we become aware of any these updates. You can also review these updates on our website at too.

Please reach out to your representative with any questions.

Mike Parker

Author Mike Parker

Mike has 30 years of experience in unemployment cost control management, and has been with Thomas & Company for 25 years. He is the primary contact with state agencies building strong relationships, lobbying for opportunities that increase quality of service and efficiencies, and insuring compliance with state specific requirements. He works with the client service team, answering technical questions related to the unemployment insurance programs administered by the individual states and oversees the processes associated with wage audits and fraudulent claim inquiries. Mike is a member of the SIDES Operations Committee and currently sits on four Operations Committee subcommittees.

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