COVID-19 & Pennsylvania Department of Labor & Industry’s Stance on Job Refusals

By June 19, 2020COVID-19

The Pennsylvania Department of Labor and Industry advises that, to be unemployed, an individual must have a loss in both work hours and pay or earnings. Employers who are continuing to pay associates through COVID-19, either in full or in part, can notify the state of such payments by emailing If employers create a spreadsheet to send to the state, it should include the full names of the associates, the last four digits of their social security numbers, and details about the wages the associate received, as well as the weeks the wages covered. The state will review the information and may contact the employer if further information is needed.

Also, employers can also utilize this email address to send the state notice of associates refusing to return to work after being recalled or declining work offers. Additionally, employers can also use the UC-1921W form, which is available to report these situations. The form can be sent directly from the website: To access the form, select ‘Important Information’ under Employer/UC Tax Services and scroll down to the ‘What Employers Need to Know’ section. Employers can also download the form and saved for future use. Reports of refusal of work or recall are not limited to the COVID-19 emergency and may be submitted at any time.

Please be aware that the aforementioned spreadsheet is available for use to report either of the above situations. To report a refusal of recall or offer of work, be sure to title the tab “Refusal of Work,” which is located on the bottom left-hand side of the document. Employers can use the below columns for their spreadsheets:

To report continued wages paid to employees during the COVID-19 social distancing period, be sure to use the tab marked “Continued Wages” located on the bottom left-hand side of the document. Please see the recommended spreadsheet columns below:



Our office will monitor COVID-19 updates closely and will send out additional announcements as we become aware of any updates. You can also review these updates on our website at too.

Please reach out to your representative with any questions.


Mike Parker

Author Mike Parker

Mike has 30 years of experience in unemployment cost control management, and has been with Thomas & Company for 25 years. He is the primary contact with state agencies building strong relationships, lobbying for opportunities that increase quality of service and efficiencies, and insuring compliance with state specific requirements. He works with the client service team, answering technical questions related to the unemployment insurance programs administered by the individual states and oversees the processes associated with wage audits and fraudulent claim inquiries. Mike is a member of the SIDES Operations Committee and currently sits on four Operations Committee subcommittees.

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