COVID-19 & South Carolina Department of Employment & Workforce’s Stance on Job Refusals

By June 16, 2020COVID-19

The South Carolina Department of Employment and Workforce (SCDEW) requests that all employers notify them if any associates refuse to return to work or decline an offer of work while receiving unemployment benefits. The state will conduct a fact-finding investigation to determine whether these associates should continue to receive benefits. This process will ensure that the integrity of the funding programs persists, state’s filing records are as up-to-date as possible, and only those who are eligible receive benefits.

For the duration of COVID-19, a disqualification may be imposed if the state determines a written offer of suitable work was refused, regardless of whether it was sent to the associate by registered mail, certified mail, U.S. Mail, email, or text message. Whenever possible, employers should follow up with their employees via email, phone or text to confirm the offer was received by the associate.

Employers should report work refusals here on the state’s Employer Self Service Portal. The Refusal of Job Offer Guide provides screenshots and instructions for the process. Also, employers can submit the Offers of Work Form (UCB-261 – ucb-261_) to:
S.C. Department of Employment and Workforce
Attn: Offers of Work
P.O. Box 995
Columbia, SC 29202

Employers can request a spreadsheet from to report 10 or more work refusals.


Our office will monitor COVID-19 updates closely and will send out additional announcements as we become aware of any updates. You can also review these updates on our website at too.

Please reach out to your representative with any questions.

Mike Parker

Author Mike Parker

Mike has 30 years of experience in unemployment cost control management, and has been with Thomas & Company for 25 years. He is the primary contact with state agencies building strong relationships, lobbying for opportunities that increase quality of service and efficiencies, and insuring compliance with state specific requirements. He works with the client service team, answering technical questions related to the unemployment insurance programs administered by the individual states and oversees the processes associated with wage audits and fraudulent claim inquiries. Mike is a member of the SIDES Operations Committee and currently sits on four Operations Committee subcommittees.

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