COVID-19 & the Indiana Department of Workforce Development

By June 2, 2020August 7th, 2020COVID-19, Fraud

The Indiana Department of Workforce Development (DWD), to maintain the integrity of their system, want to ensure that employers do their part to assist their associates and guarantee that only eligible associate receive benefits. Employers should review the below resources:

  • 640-WR, Notice of Work Recall Refusal: Employers should utilize the form, located on this website, to report work refusals. Previously, employers reported work recall refusals to the state with the 640-P form. Employers may still report work recall refusals on that form, but this new form requests more detailed information that will allow the state to process work recall refusals more quickly. Employers that use SIDES can report a refusal to return to work online: access the Separation Information exchange, open the claim, choose “Not Listed Above” as the employer’s reason for separation, and attach the document to the response.

When the state receives a 640-WR, the state will put a hold on future unemployment payments to the associate while they investigate the issue:

  • 640-P, Unemployment Insurance Protest: Employers can find this form on the state’s website, Employers that do not utilize SIDES can use this form to protest a claim for benefits. Employers can return this form for a claimant who appears on their benefit charging statement but has never actually worked for them. The employer may also provide information regarding the separation of its associates on this form, including:
  • Voluntary quit
  • Gross misconduct
  • Failed/refused drug test
  • Still employed
  • Discharge for cause
  • Failed pre-employment drug test
  • Availability
  • Employment status
  • School worker
  • Employee receiving deductible income after separation (pension, vacation/sick pay, etc.)
  • Note: Work Refusal is also listed but we ask that you use the 640-WR during COVID-19.
  • New Hire Reporting: The state requires that all employers report newly hired and re-hired associates to a state directory within 20 days of their hire date. This requirement includes associates who have not previously been employed by the employer or were previously employed by the employer but have been separated for at least 60 consecutive days. Employers can utilize the reporting function on the state’s website,
  • Fraud Reporting: If an employer believes that an associate is not entitled to benefits, the preferred method to report this information is via a protest statement on the 640-WR or the 640-P forms. If the state finds the individual may have obtained benefits fraudulently, the case will be forwarded to a fraud investigator for review. Employers may use the fraud reporting website ( to submit tips on others (non-employees) they know or believe to be fraudulently obtaining benefits.


Our office will monitor COVID-19 updates closely and will send out additional announcements as we become aware of any updates. You can also review these updates on our website at too.

Please reach out to your representative with any questions.



Mike Parker

Author Mike Parker

Mike has 30 years of experience in unemployment cost control management, and has been with Thomas & Company for 25 years. He is the primary contact with state agencies building strong relationships, lobbying for opportunities that increase quality of service and efficiencies, and insuring compliance with state specific requirements. He works with the client service team, answering technical questions related to the unemployment insurance programs administered by the individual states and oversees the processes associated with wage audits and fraudulent claim inquiries. Mike is a member of the SIDES Operations Committee and currently sits on four Operations Committee subcommittees.

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