COVID-19 & the Missouri Department of Labor

By June 2, 2020August 7th, 2020COVID-19

The Missouri Department of Labor created a claims tracker to help claimants track their unemployment status and launched a web portal to help employers protect their accounts against error and/or fraud.

Unemployment Claims Tracker:

The state created a claims tracker within the UInteract system. This tracker provides claimants with a visual for their claim status on their homepage. Claimants can login to their homepage at

Portal for Reporting Wages Paid Through PPP Loans:

Unemployment benefits are paid through employer taxes. Therefore, the state launched its newest portal for employer. With this portal, employers can report wages paid to unemployed workers through the Paycheck Protection Program (PPP) to protect their accounts and their Missouri Unemployment Compensation Trust Fund (UCTF). Employers can report wages paid through the PPP via the new portal at or their UInteract account at

Unemployed associates who have been back paid wages for the same time period for which they were requesting unemployment benefits should report their earnings to the state as soon as possible by calling (573) 751-4058 and selecting the appropriate option. A specialist will assist claimants in to report these earnings. Also, the state will collect any overpayments to protect the fund balance and the integrity of the unemployment program.  The Department of Labor (DOL) advised states must also collect any overpayments of the $600 federal supplement.

Moreover, the state reminds employers and their associates to be mindful that during this time many unemployed associates may be collect more in unemployment benefits than their regular earnings. If unemployed associates retroactively receive paychecks from their employers through PPP loans, they will more than likely be overpaid and will be required to pay back any overpayment. Associates will need to repay any outstanding overpayments to be eligible for future employment benefits. Anyone who intentionally misreports or under-reports earnings, including PPP earnings, to obtain unemployment benefits, or CARES Act benefits, will be charged with fraud. If an associate obtains benefits through fraud, the associate is ineligible for any additional benefit payments, must pay back the benefits received, and could be subject to criminal prosecution. For more information about the PPP program, please visit and refer to questions 16-21.


Our office will monitor COVID-19 updates closely and will send out additional announcements as we become aware of any updates. You can also review these updates on our website at too.

Please reach out to your representative with any questions.



Mike Parker

Author Mike Parker

Mike has 30 years of experience in unemployment cost control management, and has been with Thomas & Company for 25 years. He is the primary contact with state agencies building strong relationships, lobbying for opportunities that increase quality of service and efficiencies, and insuring compliance with state specific requirements. He works with the client service team, answering technical questions related to the unemployment insurance programs administered by the individual states and oversees the processes associated with wage audits and fraudulent claim inquiries. Mike is a member of the SIDES Operations Committee and currently sits on four Operations Committee subcommittees.

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