COVID-19 & the Ohio Department of Job & Family Services

By May 18, 2020COVID-19

The federal government enacted the CARES Act to provide expanded unemployment benefits to individuals impacted by COVID-19.  The CARES Act provides additional weekly supplement payments, additional weeks of benefits, and a new program to help those who traditionally have not qualified for unemployment benefits.

As employers begin to reopen, their associates are expected to be recalled to their previous positions. The Ohio Department of Job & Family Services states that federal and state law prohibits individuals from receiving unemployment benefits should they refuse acceptable work offers or quit work without good cause attributable to the workplace. Employers should report any job refusals or quits to the state as soon as possible to ensure that the state can make accurate eligibility determinations. To report job refusals or quits, please visit and click on the “Report COVID-19 Work Refusals” link. On submission, a claims examiners will then determine whether good cause exists for the individuals in question to continue to receive unemployment benefits.

Finally, the state advised that a full policy on job refusals will be posted on their website: This policy will fully emphasize the state’s stance on job refusals and quits as Ohio reopens after the stay-at-home order.


Our office will monitor COVID-19 updates closely and will send out additional announcements as we become aware of any updates. You can also review these updates on our website at too.


Please reach out to your representative with any questions.

Mike Parker

Author Mike Parker

Mike has 30 years of experience in unemployment cost control management, and has been with Thomas & Company for 25 years. He is the primary contact with state agencies building strong relationships, lobbying for opportunities that increase quality of service and efficiencies, and insuring compliance with state specific requirements. He works with the client service team, answering technical questions related to the unemployment insurance programs administered by the individual states and oversees the processes associated with wage audits and fraudulent claim inquiries. Mike is a member of the SIDES Operations Committee and currently sits on four Operations Committee subcommittees.

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