COVID-19 & the Texas Workforce Commission’s Stance on Work Refusals

By May 2, 2020COVID-19

The Texas Workforce Commission (TWC) provided guidance concerning individuals’ continued eligibility for unemployment benefits should they refuse rehire. The state advised that the below reasons are acceptable reasons for refusing suitable work:

Reason for refusal:

  • Individual who is considered high risk
  • Household member is considered high risk
  • Individuals is diagnosed with COVID-19 by a source authorized by the state and not yet recovered
  • Household member is diagnosed with COVID-19 by a source authorized by the state and not yet recovered
  • Individual is currently in a 14-day quarantine due to close-contact exposure to COVID-19
  • Child’s school or daycare is closed and no alternatives are available

The state will review other situations on a case-by-case basis.


Our office will monitor COVID-19 updates closely and will send out additional announcements as we become aware of any updates. You can also review these updates on our website at too.

Please reach out to your representative with any questions.

Mike Parker

Author Mike Parker

Mike has 30 years of experience in unemployment cost control management, and has been with Thomas & Company for 25 years. He is the primary contact with state agencies building strong relationships, lobbying for opportunities that increase quality of service and efficiencies, and insuring compliance with state specific requirements. He works with the client service team, answering technical questions related to the unemployment insurance programs administered by the individual states and oversees the processes associated with wage audits and fraudulent claim inquiries. Mike is a member of the SIDES Operations Committee and currently sits on four Operations Committee subcommittees.

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